“Fivegroup – Galabovo” EOOD undertakes to protect your personal data. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is collected and used.

Protection of personal data
The Privacy Policy on the Protection of Personal Data is based on Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter referred to as the “Regulation”).

Why do we collect, store and process your data?
Your data is collected for the purpose of:
• Enable customization of your access to the system.
• To allow the the site to answer your queries and give you information.
• Preparation of anonymous statistics on the use of the website.
• Provision of services.
• Renewal of subscription services.
• Providing customer support (we may collect additional information from you in order to research and answer your support questions).
• Analysis of the characteristics of our customers to understand the needs of customers and the market, to design new products and services, as well as for marketing communications.
The collected personal data are treated according to the rules described in the Regulation.
Data will be used for the above purposes only by the site, its employees and contractors and in order to improve the service.

Who is responsible for processing your data?
The responsible party controlling the processing of this data is the relevant company dikovi-group.com. The responsible party controlling the processing of personal data is dikovi-group.com.
If you have questions about the processing of your personal data, you can send an email to group5@abv.bg
the employees of the site, who have access to personal information are obliged to protect this information in a manner that is in accordance with this Privacy Policy, for example by not using the information for any other purpose than to perform the services it performs for the Client.
only designated and duly authorized officers of the site. They can access the data through their user ID and personal password in specific systems.
The data processor responsible for processing this data is:
• For the purposes of supplying goods from dikovi-group.com
• For marketing purposes – trusted companies providing marketing tools with which we have concluded contracts.

What data do we collect?
• Contact us, contacts – business email, company name, company representative name.
• Subscribe to our newsletter – email address.
• GDPR compliance – company name, company email, company phone number, company representative name.

How long do we store your data?
We will retain personal information, customer and business information as long as necessary for the purposes of:
• Providing products, services and information that you or your organization has requested.
• Communication with you regarding an inquiry you have sent us.
• Management of your preferences and rights you have exercised under this Privacy Policy.

How can you access your data, verify its correctness and correct it?
You have the right to request a copy of your personal data at any time to verify the accuracy of the information stored and/or to correct or update this information. You can also request that your personal information be completely deleted if an inquiry is not in progress. We will make reasonable efforts to provide you with reasonable access to all of your personal data that we maintain within 30 days of receiving your access request. You can unsubscribe from receiving messages at any time by sending a notification to group5@abv.bg or by using the link in the messages. To protect your privacy and security, we will take reasonable steps to verify your identity before providing the requested personal data information.

Contacts for questions or complaints?
If you want to access, delete (in some cases) or correct your personal information, please contact:
The responsible party responsible for processing this data by email: group5@abv.bg. Complaints in the event of a conflict may be sent to the Data Protection Officer of the site (e-mail: group5@abv.bg). If you file a privacy-related complaint, we will collect your name and/or company name, name of a complaint, email, location and data that gave rise to your complaint. We will use the information you provide to investigate your complaint and to send a response once your complaint has been reviewed.

Cookie Policy
“Cookies” are small pieces of information that the website stores on your computer or mobile device when you visit a site. They allow the server to collect information from the browser so that you avoid re-entering when you return to the site or view from one page to another.

What do we use cookies for?
Our website uses cookies to improve the quality of the services offered. We use cookies for individual sessions, for persistent cookies and third-party cookies:
• Recognize new or previous customers.
• Save your preferred view, such as contrast color settings or font size.
• Save whether you have already answered a pop-up (so that you are not asked again).
• Saving your consent to the use of cookies on this site.
• Anonymously collect statistics on how and which videos you have visited.
• Sending an ad that best suits you and best suits your interests. Cookies are also used to limit the number of ad views and to measure the performance of an ad campaign.
• Collect reliable information about the use of the site, which allows us to measure how well the site meets the needs of its users and to make all the necessary improvements.
• Analysis of which pages you visit and what user privacy tools you use.
Activating these cookies is not absolutely necessary for the website’s basic functions to work, but it will provide you with a better browsing experience. However, you can delete or block these cookies at any time, but if you do, some of the features of this site may not work as intended.
Please note that some cookies may be placed by a third-party service provider that performs some of these functions for us.

personal data and their transfer
Cookies related information is not used to personally identify you and the collected data is kept under our control. These cookies are not used for purposes other than those described herein.

How to control cookies?
You can control and/or delete cookies according to your wishes. You may delete or block all cookies that are already on your computer, but if you do, some of the features of this site may not work for their intended purpose, and you may have to manually adjust some settings every time you visit a site.
You can easily accept or reject cookies on this site by selecting one of the following options:
We work with third parties to track your activity on our website to improve our marketing efforts and provide you with advertising based on your visit. If you do not want the information to be collected and used for remarketing purposes, you can opt out by selecting
* You can only opt out of persistent cookies that are not absolutely necessary.

Sharing Your Personal Information
We may provide your personal information, customer information or business information to companies providing services for the benefit of our business activities, such as website analysis or customer service. These companies are allowed to use your personal information, customer information or business information only if they are needed to provide us with these services.
We will share your personal information, customer information or business information only in the ways described in this Privacy Policy. We do not sell your personal information to third parties.